What do we offer in proactive support service?
We can help your customers with upgradings to the latest versions or applying new patches.
We can help your clients with complete rollout/successful implementation of your product along with any required integration with other systems.
We provide designated engineers to take care of premium customers, these experts take care of your customer environment and related issues in a dedicated manner.
Our technical account managers help your customers to get maximum returns on their investments in the products. As a trusted advisor, the technical account managers als ensure the optimum usage of your product suits & product features in the customer environment.